Sirius Computer Solutions
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800.460.1237
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Your Privacy

Sirius Privacy Policy

Effective Date: 1 July 2011

When using the Sirius Computer Solutions (SIRIUS) websites, located at the URLs http://www.siriuscom.com and http://www.mysiriuszone.com (both referred to as the "Site") and/or services and/or products provided on the Site, you may provide us with personally identifiable information. SIRIUS (on behalf of ourselves and our third party vendors) asks for and maintains the personally identifiable information of our visitors and customers to provide a better, more personal experience on the Site and to deliver certain services or information to you. This privacy policy covers the Site www.siriuscom.com and www.mysiriuszone.com.

Privacy is very important to SIRIUS. This Privacy Policy describes the conduct and practices of SIRIUS as it applies to our customers and visitors.

Cookies
SIRIUS and our third party services employ cookies in order for our server to recognize a return visitor as a unique user. Cookies are small text files placed in the 'Cookies' folder on a visitor's hard disk that allow SIRIUS to remember the visitor. The cookies placed by our server are readable only by SIRIUS and our third party vendors, and cookies cannot access, read or modify any other data on a computer. All web-browsers offer the option to refuse any cookie.  If a visitor refuses our cookie, we do not gather any information on that visitor, but doing so will require you to re-enter certain information at each visit, or prevent us from customizing the Site's features according to your preferences. You may also delete a cookie manually from your hard drive. Cookies themselves do not contain any personal information. We link the information we store in cookies to any personally identifiable information you submit while on our Site.

Information Gathered
The SIRIUS Site will gather information about our visitors, such as what kind of browser they are on, what operating system they are using, their IP address, cookie information, time stamp (time page accessed as well as time spent per web page) and their clickstream information (for example, which pages they have viewed and how long they have been there). Note that information is only gathered while the visitor is on the Site. SIRIUS monitors how a visitor arrives at the Site, but cannot and will not gather information about other third party sites the user has visited. SIRIUS automatically receives and records such information on our server logs from your browser.

In certain sections of the Site, SIRIUS may invite you to contact us to pose questions, request information, or complete a registration form. We may ask for Personally Identifiable Information (as hereinafter defined) to be entered as a means of registration before accessing a certain part of the Site.

“Personally Identifiable Information” means any information that identifies you personally, including, without limitation, your name, e-mail address, login ID, password, and other contact information that you voluntarily submit to us. Visitors to the Site may also choose not to enter any of their Personally Identifiable Information.

SIRIUS may also collect Personally Identifiable Information when you use certain SIRIUS services, through the use of the Site or hypersite web pages, or when you enter promotions offered by SIRIUS on and through the Site.

When you visit the SIRIUS Site, we collect information, including Personally Identifiable Information that you provide, in order to provide you with the products and services you have requested or offers or promotions that may interest you, service your accounts, save you time and better respond to your needs.

SIRIUS's Marketing team may communicate with you based on your activity on the SIRIUS Site.

Usage of Personally Identifiable Information
SIRIUS uses your Personally Identifiable Information to register you to (1) use SIRIUS’s services, (2) contact you to deliver certain services or information you have requested, (3) verify your authority to enter into certain areas of the Site, (4) improve the content and general administration of the Site and our services, (5) provide you with notices regarding our services, and (6) with permission, provide visitors with updates and information about SIRIUS and its services.

The Site may track information that will be maintained, used and disclosed in aggregate form only (which will not contain your Personally Identifiable Information), e.g., the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Websites (as defined below) linked to, and IP addresses. SIRIUS may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, track users’ movement, and gather broad demographic information for aggregate use.

Disclosure of Personally Identifiable Information
SIRIUS may disclose your Personally Identifiable Information without prior notice to you: (a) if we believe we are required to do so by law, court order, subpoena from a court with proper jurisdiction, regulation or other government authority or otherwise in cooperation with an ongoing investigation by a governmental authority or agency. Only information requested or described is disclosed as directed pursuant to the subpoena or court order. Subject to its legal obligations, SIRIUS will notify customers of the information request as allowed by the subpoena or court order.

SIRIUS will not sell your Personally Identifiable Information to any company, organization, or third party. We do not share, sell, rent or trade Personally Identifiable Information with third parties for their promotional purposes. SIRIUS utilizes great care in keeping customer information secure and private.

Communication from SIRIUS
Special Communications and Updates: Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”

Newsletters: If you wish to subscribe to our electronic newsletter(s), we will use your name and email address to send the newsletter to you.

If you wish to no longer receive our newsletters you may deactivate your subscription by either contacting us or responding with Unsubscribe on any emails you receive. You can also email us at
This email address is being protected from spam bots, you need Javascript enabled to view it . 

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your Personally Identifiable Information used for certain purposes at the time we ask for this information. 

If you no longer wish to receive our newsletter or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at
This email address is being protected from spam bots, you need Javascript enabled to view it .

Anti-Spam Policy
SIRIUS follows the Federal Trade Commission’s CAN-SPAM Act and abides by the applicable rules for commercial email, adheres to the requirements for commercial messages, and gives recipients the right to request and stop email communications. For more information on the CAN-SPAM Act visit: http://www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus61.shtm.

Customer Testimonials/Comments/Reviews
SIRIUS posts customer testimonials/comments/reviews on our Site which may contain Personally Identifiable Information. We obtain each customer's consent via email prior to posting the customer name and testimonial.

Links to Third Party Sites
The Site may provide links to other websites or resources over which SIRIUS does not have control ("External Websites"). Such links do not constitute an endorsement, approval, or recommendation by SIRIUS of those External Websites. By accessing or using this Site, you acknowledge that SIRIUS is providing these links to you only as a convenience, and further agree that SIRIUS is not responsible for the content of such External Websites. Your use of External Websites is subject to the terms of use and privacy policies located on the External Websites. We encourage you to note when you leave our Site and to read the privacy statements of such other External Websites before submitting any personal information.

Security
SIRIUS and our third party vendors employ reasonable procedural and technological measures, consistent with standard industry practices, that are designed to help protect your Personally Identifiable Information from loss, unauthorized access, disclosure, alteration or destruction. For example, we store the Personally Identifiable Information you provide on computer systems with limited access, which such computer systems are located in controlled facilities. When we transmit highly confidential information (such as a username and/or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Our team of security professionals continually monitors and tests our web interface touch-points and implements technology updates in an effort to thwart any attempts at unauthorized intrusion.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep the password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users. Passwords should conform to standard criteria:

·         Passwords must be a minimum of 8 characters in length.

·         Passwords must not be words that are found in a dictionary of any language.

·         Passwords must contain characters from at least 3 of the 4 following character groups: upper case letters, lower case letters, numbers, and special characters. 

·         Passwords must contain at least 1 lower case character.

·         Passwords must contain at least 1 numbers or special character.

·         Passwords must contain at least 1 uppercase character.

Best Common Practices
SIRIUS recommends that anyone using email should adopt the Messaging Anti-Abuse Working Group (MAAWG) Sender Best Communications Practices (BCP). With collaborative input from both volume senders and Internet Service Providers, the new best practices recommend sender email technologies and subscription methods to improve deliverability rates for newsletters and permission-based email marketing. The complete Sender Best Communications Practices document is available at the organization’s website at
http://www.maawg.org/about/publishedDocuments

Reservation of Rights
SIRIUS reserves the right to change the terms of this privacy policy at any time in its sole discretion. SIRIUS will post notice of the updated Privacy Policy on our Site located at
http://www.Siriuscom.com/privacy/ so you are always aware of what Personally Identifiable Information we may collect and how we may use this information. SIRIUS encourages you to review this Privacy Policy regularly for any changes or modifications to the way we use your Personally Identifiable Information. Your continued use of the Site and/or continued provision of Personally Identifiable Information to us will be subject to the terms of the then-current Privacy Policy. If you have any questions about this Privacy Policy or the practices of this Site, please contact the SIRIUS Privacy Department directly at This email address is being protected from spam bots, you need Javascript enabled to view it or call us Toll-free in North America: 800.460.1237.

 

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