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Sirius Managed Services Offerings |
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As the economy continues to shift, IT departments are being driven to focus on strategic initiatives to support business growth. This can be great news for your IT team, but it does challenge you to make tough decisions on just what is going to bring the most value to your company.
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See if Managed Services can take some of the workload off your IT teams
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Sirius' new, state-of-the-art Command Center serves as a central point of control. It consolidates a wide spectrum of resources to offer seamless delivery of service from our Managed Services Team. It features best-of-breed tools, which are combined with policies and procedures.
Staffed 24x7x365
The Command Center is staffed 24x7x365 by highly specialized Managed Services personnel. More than just mere reporters of information, they are empowered to act, minimizing the effects of any problems and maximizing the potential of every effort.
Seamless Delivery
The Command Center enables clients to see the seamless, centrally integrated high-quality service and attention to detail they will receive. A flexible and customized approach brings the same breadth and depth of services offered by traditional outsources, with cost restraints.
Established Track Record / Results
Manages Services have an established and successful record of delivering reduced cost, enhanced service and risk mitigation to our clients. Services are designed to provide your organization the freedom to focus on your business, not routine system-level support.
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Sirius Managed Services
and the Command Center combine to offer:
Staffing 24x7x365
Seamless Delivery
Established Track Record / Results
• How do you free up valuable resources to focus on strategic business initiatives?
• How do you maintain or even lower your cost structure?
• How do you maintain or improve current service levels to the business?
• How do you best mitigate risk?
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Sirius Managed Services offerings are designed to manage an IT infrastructure from your existing data center or from a Sirius-provided data center. Today we have specific offerings around:
 • IBM System z
• IBM Power Systems with AIX and IBM i
• Intel Servers
• Cisco Voice Networks
• Storage Platforms
• Linux / UNIX
• Windows |
A track record of success
Sirius' technology experts have built a strong record of quality service delivery that includes helping some of America's largest enterprises with their IT needs. |
Account management
All Sirius Managed Services clients are assigned an Account Manager who acts as the client's main point of contact and internal advocate. The Account Manager is responsible for ensuring quality service, and resolving any issues with the Operations team. |
Saving you time and money
Managed Services solutions provide companies economies of scale, operational efficiencies and specialized expertise in providing 24x7x365 support of computing environments at highly competitive price points. Our partnerships have consistently helped companies realize significant savings with improved IT service. |
Technical skill
Sirius' technical staff includes more than 400 experienced professionals with more than 4,500 certifications across numerous server, storage, network and software technologies. We consider this intellectual capital to be our most important asset. The latest client satisfaction survey revealed that knowledge and technical expertise are the number one reason clients recommend us. |
A blueprint for resolution
If a system event occurs; Sirius has documented processes based on ITIL standards for event, incident, problem and change management. Included in these documented processes are the communication plans and clearly defined steps that enable the SSAE 16 Type II certified Command Center staff to quickly and effectively resolve any system problems. |
Using the right tools for the job
Sirius utilizes industry-standard tools within the Command Center to proactively monitor our clients' infrastructures. These tools enable us to see minute details, detect changes and control all networks and systems from one central location. These tools minimize system incidents and ensure quick remediation if a system incident occurs. |
Sirius publishes Sirius Connect, a monthly technical newsletter
with IT news, promotions, announcements, and much more.
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