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As more retail clients face the pressure of staying ahead of the latest consumer trends to identify new market opportunities while increasing business efficiency, many are turning to Sirius and IBM to address these key business challenges.
Performance Bike increases its online sales
Started out of a basement in Chapel Hill, NC, Performance Bike, has grown to become the nation's leading bicycle retailer, with an international catalog business and brick-and-mortar stores in 16 states. With Sirius solutions built on IBM software technologies, Performance Bike achieved record online sales growth in 2011 and 2010. In fact, the company's Web site, performancebike.com currently holds a leadership position in the retail industry.
“Performancebike.com, powered by IBM technology, is a critical part of our multichannel retail strategy,” said Jim Thompson, Performance Bike CEO. “Our customers have told us they want the added convenience of many more ways to shop, and we are committed to make every sales channel—store, website and catalog—deliver a consistent experience based on our high standards for customer service.”
National crafts and hobby retailer Michaels Stores increases efficiency and overall business performance
Michaels Stores , Inc., North America's largest specialty retailer for the hobbyist and do-it-yourself home decorator, is seeing a significant return on investment using IBM technologies to secure its IT environment and automate processes.
“[Sirius has a] great understanding of the product, attention to detail and most importantly focus on customer satisfaction. It's the post-sales implementation and support of IBM Tivoli products that enables customers to really obtain the desired value as well as the ROI from their investments. This in turn leads to more business for everyone,” says Larry Pritchett, Manager of Enterprise Architecture for Michaels Stores. “I could not deliver key projects without help from my partner, Sirius. The Tivoli products implemented have impacted all 50,000 of our employees.”
Paragon Sports Anticipates the new demands of the empowered consumer
Paragon Sports , a sports specialty retailer with a single storefront and 30,000 items sold online for men, women and kids, sees the collaboration with Sirius and IBM as a tremendous asset for helping to build the retailer's brand awareness among an ever more empowered consumer. Sirius has been involved in every aspect of the site, from navigation to seeing which items are being viewed most often, to knowing which items are purchased most.
Commerce Projects Built to Compliment Your Business Objectives And integrate seamlessly with your IT environment
Whether you’ve already implemented your own Commerce software, or are evaluating deployment of a new Commerce solution, Sirius consultants can help you make informed decisions starting with a complimentary software audit. Additional commerce services available from Sirius include:
• Development of long-term commerce strategy • Endeca Search implementation and support • Innovative Creative Design partners • Installation services for major upgrades and incremental fix packs • 24x7x365 WebSphere Commerce application support
By providing all aspects of a solution, including industry-leading software, hardware and services, Sirius is ideally qualified to help you solve even your most daunting business challenges. Tailored solution offerings are available in many areas including Business Optimization and Modernization, Collaboration, Commerce, Information Management, and Security.
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